Sales Policy

Orders and Payment

Orders placed through the Mi Perla website must be completed using a secure payment method. Accepted payment methods are listed on our website.

Your order will be processed upon confirmation of payment and subject to stock availability. Once your payment is confirmed, we will do our best to process your order promptly.

Products and Stock Availability

Mi Perla does not guarantee that all products displayed on the website are in stock. Orders for out-of-stock items will be processed once they become available and will be shipped to customers as soon as possible.

The colors and designs of our products may not exactly match what is seen on our website. Colors may vary depending on monitor settings.

Return and Exchange Policy

We offer a satisfaction guarantee to our customers. If you are not satisfied with the product you receive, you may request a return or exchange. Details about the return and exchange process can be found on our website’s “Return and Exchange Policy” page.

Shipping and Delivery

Mi Perla securely packages and ships orders as quickly as possible. Delivery times may vary depending on your location and the shipping company. You can find more information about delivery times in your order confirmation.

If products are damaged or missing during delivery, please make a note with the delivery personnel and notify us immediately.

Privacy and Security

Customer information is kept confidential and is not shared with third parties. For more information, you can refer to our Privacy Policy.

Contact

If you have any questions, or complaints, or need assistance, please do not hesitate to contact us. Our customer service team is here to help.

At Mi Perla, we prioritize customer satisfaction and are committed to providing the highest quality products. We are here to offer you a beautiful and enjoyable shopping experience.